Privacy Policy

Who we are

Little Barn Door Ltd (“we”, “us”, “our”) is a home staging studio operating across Hampshire, West Sussex, Dorset, Wiltshire and Surrey. We are the data controller responsible for the personal data described in this notice.

• Company: Little Barn Door Ltd, registered in England & Wales, company number 11422187.
• Registered address: Unit 18 East Horton Business Park, Knowle Lane, Fair Oak, SO50 7DZ, United Kingdom.
• Contact: hello@littlebarndoor.uk / 01962 589489.
• ICO registration: ZB883862.

The data we collect

We only collect what we need to respond to you and run our website:

• Enquiries. When you complete our contact form we collect your name, email address, and the details you choose to share about your property, timeline and what you’re hoping for. If you tell us, we also note whether you’re a homeowner, estate agent or developer so we can route your enquiry.
• Newsletter. If you subscribe, we collect your email address (and, where provided, your role) so we can send you our staging insights.
• Analytics. With your consent, we collect pseudonymous usage data — pages viewed, device and browser information, and an approximate location derived from your IP address. This is not combined with data that personally identifies you.
• Technical logs. Our hosting provider records standard server logs (including IP address) to keep the site secure and available.

How we use it and our lawful basis

• To respond to enquiries and provide our services — our legitimate interest in answering and following up on requests about our work.
• To send our newsletter — your consent, which you can withdraw at any time using the unsubscribe link in any email.
• To measure how the site is used — your consent, given through our cookie banner. See our Cookie Policy for the detail.
• To keep records and meet our obligations — compliance with our legal obligations.

Who we share it with

We do not sell your personal data or share it with advertisers for cross-site profiling. We share it only with the providers who help us operate the website and respond to you, each acting as our data processor under contract:

• Vercel Inc. — website hosting and content delivery.
• Neon Inc. — managed database hosting for our website content.
• Google Ireland Ltd — website analytics and tag management (Google Analytics 4 via Google Tag Manager), only after you accept analytics cookies.
• Flodesk, Inc. — email marketing platform used to manage newsletter subscriptions and send our insights.
• Copper CRM, Inc. — customer relationship management, used to handle and follow up on enquiries.
• Smart Numbers Ltd (trading as Digital Five) — our consent management platform (d5cmp) and website development partner.

We may also disclose personal data where we are required to by law or to establish, exercise or defend legal claims.

International transfers

Some of these providers process data outside the UK. Where they do, transfers rely on UK adequacy regulations, the UK Extension to the EU–US Data Privacy Framework, or Standard Contractual Clauses, so your data receives an equivalent level of protection.

How long we keep it

We keep enquiry correspondence for as long as needed to respond and for a reasonable period afterwards in case you come back to us, and then no longer than necessary. Newsletter data is kept until you unsubscribe. Analytics data is retained by Google for up to 14 months.

Your rights

Under UK GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate or incomplete data corrected;
• have your data erased in certain circumstances;
• restrict or object to how we process your data, including for direct marketing;
• request your data in a portable format; and
• withdraw consent at any time, without affecting processing already carried out.

To exercise any of these, email us at hello@littlebarndoor.uk. We will respond within one month.

Cookies

We use a small number of cookies. Non-essential cookies are only set after you agree to them in our consent banner, and you can change your choice at any time using the Cookie settings link in the footer. Full details are in our Cookie Policy.

Complaints

If you have a concern about how we handle your data, please contact us first at hello@littlebarndoor.ukso we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last reviewed.